Terms of service

TERMS OF SERVICE

Last Updated: 23 June 2026

Welcome to BEKAE. These Terms of Service ("Terms") govern your access to and use of the BEKAE website, products and services.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

BEKAE is an online clothing store operating in India.

Throughout these Terms, the terms "we", "us", "our", and "BEKAE" refer to BEKAE, while "you", "your", and "customer" refer to the person accessing or using our website.

Business information:

Business Name: BEKAE

Email: bekaeofficial@gmail.com

Business Address: [kharagpur, West Bengal, pin code:721301, India]

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement under Indian law.

3. Products & Availability

BEKAE sells print-on-demand clothing products fulfilled through third-party manufacturing partners.

All products are subject to availability.

We reserve the right to:

  • Modify products without prior notice.
  • Discontinue products at any time.
  • Limit quantities purchased by customers.
  • Refuse service to any person for legitimate reasons.

Product images are for illustration purposes. Actual colors, print placement, and appearance may vary slightly.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR).

Prices may change without prior notice.

We accept payments through approved payment gateways available on our website.

By placing an order, you authorize us to charge the full amount, including:

  • Product price
  • Shipping charges
  • Applicable taxes

We reserve the right to cancel orders involving:

  • Pricing errors
  • Suspected fraudulent activity
  • Unauthorized transactions
  • Technical errors

Any cancelled orders will be refunded according to our Refund Policy.

5. Order Acceptance

Your order is an offer to purchase products from BEKAE.

An order is considered accepted only after:

  • Payment is successfully received (except COD orders, if offered)
  • Order confirmation is sent

We reserve the right to reject or cancel orders at our sole discretion for legitimate business, security, or legal reasons.

6. Print-On-Demand Manufacturing

BEKAE operates a print-on-demand business model.

Products are manufactured after an order is placed.

Because products are custom-made:

  • Production begins shortly after order confirmation.
  • Orders cannot be modified once production has started.
  • Orders may not be eligible for cancellation after production begins.

Customers are responsible for reviewing product details, size charts, and shipping information before placing an order.

7. Shipping & Delivery

Estimated delivery times displayed on the website are approximate and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Operational disruptions
  • Events beyond our reasonable control

Delivery dates are estimates and are not guaranteed.

Customers are responsible for providing accurate shipping information.

8. Return, Replacement & Refunds

Our Return & Refund Policy forms part of these Terms.

By placing an order, you agree to our Return & Refund Policy.

Custom-made products are generally not eligible for returns due to:

  • Change of mind
  • Incorrect size selected by the customer
  • Incorrect address provided by the customer
  • Personal preferences

Refunds or replacements may be available for defective, damaged, incorrect, or lost orders, subject to verification.

9. Customer Responsibilities

You agree that you will not:

  • Provide false information.
  • Use another person's identity.
  • Interfere with website operations.
  • Attempt unauthorized access to our systems.
  • Use the website for unlawful purposes.
  • Upload malicious software, viruses, or harmful code.
  • Misuse promotions, discounts, or offers.

Violation may result in suspension or permanent restriction from using our services.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Images
  • Graphics
  • Text
  • Videos
  • Website content

is the property of BEKAE or its respective licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

11. User-Generated Content

If you submit reviews, comments, feedback, or suggestions:

  • You grant BEKAE a non-exclusive, royalty-free, worldwide right to use, display, publish, and reproduce such content.
  • You confirm that the content does not violate any third-party rights or applicable laws.

We reserve the right to remove content at our discretion.

12. Limitation of Liability

To the maximum extent permitted under applicable law, BEKAE shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss

Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be excluded under Indian law.

13. Third-Party Services

Our website may use third-party services including:

  • Payment gateways
  • Courier companies
  • Manufacturing and fulfillment partners
  • Website hosting services

We are not responsible for interruptions, failures, or actions of independent third-party providers beyond our reasonable control.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of information as described in our Privacy Policy.

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in [kharagpur, West Bengal, pin code:721301, India]

16. Changes To These Terms

We reserve the right to update these Terms at any time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of those changes.

17. Contact Information

For any questions regarding these Terms, please contact:

BEKAE

Email: bekaeofficial@gmail.com

Business Address: [kharagpur, West Bengal, pin code:721301, India]

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST